Fast, Secure, and Fully Insured Worldwide Delivery
Our premium shipping option for fast and reliable delivery worldwide. All shipments are fully insured and tracked in real-time.
Reliable international shipping with comprehensive tracking and insurance for your peace of mind.
Cost-effective shipping option with full tracking and insurance for domestic and international deliveries.
🎉 Free Shipping on Orders Over $500
Enjoy complimentary standard shipping worldwide on all orders over $500. Upgrade to express shipping for a small additional fee.
Shipping costs are calculated at checkout based on your destination, package weight, and selected shipping method. We strive to offer competitive rates while ensuring your jewelry arrives safely and securely.
Typical Shipping Costs:
Standard Orders: Most in-stock items are processed and shipped within 1-2 business days of order confirmation. You will receive a shipping confirmation email with tracking information once your order ships.
Custom Orders: Custom-made jewelry requires 2-4 weeks for production before shipping. We will keep you updated throughout the process.
Made-to-Order: Bespoke pieces and special requests may take 4-6 weeks depending on complexity. Your dedicated specialist will provide a detailed timeline.
Holiday Seasons: During peak seasons (November-December), processing times may be extended by 1-2 business days. We recommend ordering early to ensure timely delivery.
Once your order ships, you will receive a shipping confirmation email containing:
You can also track your order anytime by logging into your account and visiting the "My Orders" page. We provide SMS notifications for key delivery milestones (optional, can be enabled in your account settings).
✓ All Shipments Fully Insured at No Extra Cost
Every order is automatically insured for its full value up to $100,000. You never pay extra for insurance.
We partner with Jewelers Mutual and leading insurance providers to ensure your jewelry is protected from the moment it leaves our facility until it arrives safely in your hands.
Our Insurance Coverage Includes:
In the rare event of a problem, simply contact our customer service team within 48 hours of delivery, and we will resolve the issue immediately.
We ship to over 220 countries and territories worldwide. International orders are subject to customs duties and import taxes, which are the responsibility of the customer.
Customs & Duties:
Estimated Delivery Times by Region:
| Region | Express (DHL) | Standard |
|---|---|---|
| North America | 2-4 days | 7-10 days |
| Europe | 2-5 days | 7-12 days |
| Asia | 3-5 days | 8-14 days |
| Middle East | 3-5 days | 8-14 days |
| Australia/Oceania | 4-6 days | 10-14 days |
| South America/Africa | 5-7 days | 12-18 days |
Every piece of jewelry is carefully packaged to ensure it arrives in perfect condition:
Our customer service team is here to help with any shipping questions or concerns.